Terms
Terms of Service
Minefy is a mine planning and production coordination platform intended for professional B2B use by mining teams, contractors, consultants, and related industrial organizations.
Last updated: 20 May 2026
Overview
1. Overview
Minefy provides planning support, visual scheduling, collaboration, reporting, workspace coordination, and AI-assisted features. Minefy is not a substitute for professional engineering judgment, safety management, regulatory compliance, operational supervision, or legally required approvals.
This page does not replace any signed customer agreement, order form, data processing agreement, security schedule, service level agreement, or other written agreement between Minefy and a customer. If a separate written customer agreement applies, that agreement takes precedence.
Access
2. Access to Minefy
Access to private demos, pilot environments, and customer workspaces is controlled by invitation, authentication, and organization membership. Users may access only the organizations, workspaces, projects, and data for which they have been authorized.
Minefy may suspend or restrict access where necessary to protect the service, prevent unauthorized access, comply with law, or enforce applicable agreements.
Users
3. User responsibilities
Users must:
- Use Minefy only for authorized professional purposes.
- Keep login credentials secure.
- Comply with applicable laws, customer policies, and safety procedures.
- Ensure uploaded content is lawful and appropriate.
- Review AI-assisted outputs before relying on them.
- Report suspected unauthorized access, security issues, or data errors promptly.
Users must not:
- Access or attempt to access another organization's workspace without authorization.
- Interfere with or disrupt the service.
- Bypass security controls.
- Probe, scan, or test the vulnerability of the service without authorization.
- Upload malware, unlawful content, or harmful code.
- Use Minefy to create unsafe, unlawful, or misleading operational instructions.
- Misuse AI-assisted features.
Content
4. Customer content
Customer organizations retain responsibility for their workspace content, including planning data, schedules, maps, documents, comments, reports, operational context, and user-provided information. Minefy does not claim ownership of customer workspace content.
Minefy may process customer content to provide, secure, support, maintain, troubleshoot, and administer the service, and as otherwise permitted by the applicable customer agreement.
Customers are responsible for ensuring that they have the necessary rights, permissions, and legal bases to upload and process customer content in Minefy.
Decisions
5. Planning, safety, and operational decisions
Minefy provides software tools to support planning, coordination, visualization, reporting, and communication. Minefy does not make operational, safety, engineering, geological, environmental, or regulatory decisions on behalf of customers.
Customers and their authorized personnel remain solely responsible for mine planning decisions, production decisions, safety decisions, engineering review, regulatory compliance, operational supervision, validation of schedules, plans, outputs, reports, and operational decisions, communication of approved plans to personnel, emergency procedures, and compliance with site-specific policies and permits.
AI
6. AI-assisted features
Minefy may include AI-assisted features powered by third-party AI providers, including OpenAI. AI-assisted features may generate summaries, suggestions, draft text, explanations, classifications, or other outputs based on user prompts and workspace context.
AI-assisted outputs may be inaccurate, incomplete, or unsuitable for a specific use. They may omit relevant context or reflect limitations in the input data. They are not final instructions and must not be treated as final operational, safety, regulatory, or engineering instructions.
Users must review AI-assisted outputs before using them. Customers are responsible for deciding whether, how, and under what internal policies AI-assisted features may be used in their organization.
Production Use
7. Demos, pilots, and paid use
Minefy may provide private demos, pilot environments, prototype features, or preview features for evaluation and planning purposes. These may be incomplete, contain bugs, change without notice, have limited availability, be subject to additional restrictions, or be discontinued.
Unless separately agreed in writing, demos, pilots, and preview features are not intended for production operational use.
Paid production use of Minefy is governed by a separate written customer agreement that may include commercial terms, order forms, a data processing agreement, support terms, security obligations, service levels, confidentiality terms, liability limitations, termination rights, and customer-specific requirements.
IP
8. Confidentiality and intellectual property
Private demos, pilot environments, customer workspaces, product roadmaps, non-public features, security information, pricing, and customer-specific information may be confidential.
Minefy and its licensors retain all rights to the Minefy platform, software, product design, user interface, documentation, algorithms, workflows, know-how, trademarks, and related intellectual property. Customers retain their rights to customer content.
Disclaimer
9. Disclaimers
To the maximum extent permitted by applicable law and unless otherwise agreed in writing, Minefy is provided as a professional planning support platform. Minefy does not guarantee that plans, schedules, AI outputs, reports, or recommendations are complete, accurate, or suitable for a specific operational decision.
Minefy does not replace qualified personnel, safety procedures, regulatory review, or professional judgment. Customers remain responsible for validating all outputs before use.
Law
10. Governing law
These Terms are governed by the laws of Finland, unless otherwise agreed in a separate written customer agreement.